PRORATED SENTRILOCK REFUND PROCEDURES
- Pull up user in Membership
- Add Payment
a. Payment Date
b. Type – Credit
c. Amount ($10.93*X [number of months you’re refunding])
d. Description – Courtesy SentriLock Refund – prorated XX months
e. Confirm
3. Billing History – Click on the Credit
4. Select Refund Payment
5. Follow the steps to refund.