PRORATED SENTRILOCK REFUND PROCEDURES

 

  1. Pull up user in Membership
  2. Add Payment

          a.  Payment Date

          b.  Type – Credit

          c.  Amount ($10.93*X [number of months you’re refunding])

          d.  Description – Courtesy SentriLock Refund – prorated XX months

          e.  Confirm

        3.  Billing History – Click on the Credit

        4.  Select Refund Payment

        5.  Follow the steps to refund.