FastTrac Steps:

When opening various web pages in or Cloud CMA, the pop-up blocker on the browser must be enabled for proper rendering. Each browser has its own settings on how to enable or disable a the pop-up blocker. To change the Pop-up blocker's behavior, click the corresponding link below for your browser's online documentation.

Google Chrome

Mozilla Firefox

Microsoft Edge

Please Note: Internet Explorer and Microsoft Edge are not currently supported Web Browsers 

Apple Safari

Please Note: RealTracs only supports the Safari Web Browser when utilized on a Mac

Option 1

  1. Select the settings gear in the upper-right corner.
  2. Select “Block Pop-Up Windows“. When the option is checked, pop-ups are blocked.

Option 2

Press “Ctrl” + “Shift” + “K” in Windows or “Command” + “Shift” + “K” in OSX (Mac) to toggle between blocking and not blocking popups.

For assistance with changing the Pop-up settings for your particular browser, the RealTracs Support Team is available Monday - Friday from 8 a.m. to 5 p.m., and Saturdays from 10 a.m. to 4 p.m. by chat, emailing, or calling 615-385-0777.