FastTrac Steps:
When opening various web pages in RealTracs.net or Cloud CMA, the pop-up blocker on the browser must be enabled for proper rendering. Each browser has its own settings on how to enable or disable a the pop-up blocker. To change the Pop-up blocker's behavior, click the corresponding link below for your browser's online documentation.
Please Note: Internet Explorer and Microsoft Edge are not currently supported Web Browsers
Please Note: RealTracs only supports the Safari Web Browser when utilized on a Mac
Option 1
- Select the settings gear in the upper-right corner.
- Select “Block Pop-Up Windows“. When the option is checked, pop-ups are blocked.
Option 2
Press “Ctrl” + “Shift” + “K” in Windows or “Command” + “Shift” + “K” in OSX (Mac) to toggle between blocking and not blocking popups.
For assistance with changing the Pop-up settings for your particular browser, the RealTracs Support Team is available Monday - Friday from 8 a.m. to 5 p.m., and Saturdays from 10 a.m. to 4 p.m. by chat, emailing helpdesk@realtracs.com, or calling 615-385-0777.